FAQs

Collapsible content

To Be Noted

It should be acknowledged that all items from Back In Stone are vintage/pre-loved, so they might have imperfections. Any major flaws will be listed in the item description.

Are Items Sold Individually or By The Set?

Both! Please view the items’ description. If it displays a ‘set of #’ then it is sold by the set. If it displays 'sold separately' & ‘# available’ then the items are sold individually. If you do not see either, then it is just one individual item.

What If My Item Arrives Damaged?

Please contact the shipping carrier to make a claim on the broken or damaged item(s). For further assistance, please contact our email backinstone@gmail.com or at our “contact us” section.

What If My Package Has Been Misplaced?

Please contact the shipping carrier to make a claim on the misplaced package. For further assistance, please contact our email backinstone@gmail.com or at our “contact us” section.

What's Your Packaging Like?

We skillfully package with plenty of packing material & bubble wrap to ensure it arrives in the condition it was sent. Majority of packing material has been recycled in order to offset the amount of plastic used.

Do You Offer Worldwide Shipping?

Yes! Please provide your correct area in your order processing.